Why Is It So Hard to Apologize Well?

July 4th, 2010 by drlinsf in Lins Bits

By LISA BELKIN   Published: June 28, 2010 NYT Magazine

These days, saying “sorry” often sounds like a parody.

http://www.nytimes.com/2010/07/04/magazine/04fob-wwln-t.html

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